Privacy Policy

Diversified Check Solutions, LLC (DCS)
ACHeck21, LLC (ACHeck21)

DCS and ACHeck21 take privacy and data protection issues very seriously. We understand the importance of confidentiality and trust when handling personal and private financial information. We have designed this Privacy Policy to explain how the company handles personally identifiable information collected from merchants who register for services and submit information to DCS or ACHeck21. As DCS and ACHeck21 services and software evolve, the company may revise this policy, so please check back frequently.

Information Use and Collection
DCS and ACHeck21 realize your expectation of and respect your right to privacy. Furthermore, we maintain strict standards of security and confidentiality designed to prevent misuse of any information our customers share with us. We collect, retain and use information about customers only where we reasonably believe it would be useful and allowed by law to administer specific business relationships and to provide products, services and other opportunities to our customers. We use information we collect to identify you, to communicate with you, to help us respond to your questions, and to understand which of our products and services will best meet your needs.

Information Sharing and Disclosure
Protecting personally identifiable information about merchants and consumers is an important part of business. We will not reveal specific information about customer accounts and other personally identifiable data to unaffiliated third parties for their independent use. We share and disclose such information only as described below. DCS and ACheck21 will send personally identifiable information about you to other companies or people when:

1. We have your consent to share the information; or,
2. We need to share your information to provide the product or service you have requested; or,
3. We need to send the information to companies who work on behalf of DCS or ACHeck21 to provide a product or service to you (unless we tell you differently, these companies do not have any right to use the personally identifiable information we provide them beyond what is necessary to assist us in providing a product or service to you); or,
4. We may also release personally identifiable information when we believe release is appropriate to comply with applicable law; enforce or apply other agreements; or protect the rights, property, or safety of DCS, ACheck21, their agents, assigns, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and risk reduction.

Maintenance of Accurate Information
In order to attain the most complete and accurate records, we consistently maintain customer information. If you have reason to believe that your account information or records are incorrect, please contact our Customer Support representative at 1-866-632-5415. We respond to requests to correct inaccurate information in a timely manner.

Limiting Employee Access to Information
Information security is critical to our business. We work to protect the security of your information during transmissions that are under our control. We store information gathered on secure servers located in a locked data center. The number of employees involved in the management of the data center that have physical access to the servers is limited. We use firewalls and other security technology to prevent our servers from being accessed by unauthorized persons. Employee access to customer information is limited to only those employees who need the information in order to service the customers. We have educated our employees so they understand the importance of confidentiality and customer privacy, and they have been trained to adhere to the strictest of security measures. Customer information is dealt with in the most professional manner possible, and we believe in taking appropriate disciplinary measures where necessary to enforce employee privacy responsibilities.

Disclosure of Privacy Principles to Customers
In continuing our commitment to provide quality products and superior service to you, we will make the privacy policy available to you. We reserve the right to change this policy at any time. We may receive personal information when you use our website to apply online for products, request a product demonstration, access or provide account information and send us e-mail. We also may track the hyperlink you use to find our website. This information helps us evaluate the effectiveness of our website and improve its content. We may use the information we receive to customize your visit to our website and to design products and services that meet your needs. We may also us the information to communicate with you by e-mail. We have taken a number of steps to keep your information secure when accessing our website.